Frequently Asked Questions
Lunar Love candles are hand-poured with natural soy wax, which is eco-friendly, renewable, and clean-burning. Our candles are infused with high-quality fragrances, ensuring a long-lasting and delightful scent experience. Each candle is carefully crafted with love and intention to promote relaxation, mindfulness, and positive energy. Additionally, we offer a variety of unique candle designs that create beautiful decorative pieces for your home or workspace.
We want you to be completely satisfied with our products.
If you don't love your candle, refunds and exchanges may be issued within 30 days of purchase for unused candles in good condition.*
We will replace or refund products damaged during shipment with photographic proof of damage. You must also submit your receipt to lunarloveco@gmail.com within 48 hours of arrival.
*Sales are final on gift cards and discounted items.
Yes, we offer pick up in Kitchener, ON. To order pick up, select "local pick up" at checkout and wait for an "order ready" email. Our address will be available once your order is confirmed.
We would love to fulfill custom requests, so please reach out to inquire!
If you believe in our products and would like to sell them in your shop, please email us at lunarloveco@gmail.com with your details.